Shipping Policy

Where we ship

We ship within the United States only. We do not ship outside the United States or to freight forwarders.

Fulfillment

Orders placed before 2 PM ET ship the same business day; later orders ship the next business day. Packages ship in discreet, tamper-evident packaging with no reference to contents on the exterior.

Carriers & tracking

All orders ship with tracking to your door. FedEx 2-day delivery is available at checkout where offered. Leng Labs is not responsible for delays caused by carrier issues, weather, or force majeure.

Free shipping

Free shipping applies automatically to orders over $250, after any discounts and before tax.

Undeliverable packages

If a package is returned to us as undeliverable, we will contact you to arrange re-delivery or a refund of the product cost, minus shipping.